Support

Non, nous ne sommes plus ouverts au public pour des achats ou la location de produits. Nous fonctionnons désormais exclusivement en ligne. Pour toute demande spécifique ou prise de rendez-vous, nous vous invitons à nous contacter par téléphone ou via notre site web. Notre priorité est de continuer à offrir des produits et services de qualité, avec un support personnalisé à distance.

If you process an order before 1:00 p.m. (EST GMT-5), your package may leave on the same day. The time until its arrival will depend on the delivery service chosen. For items purchased with a credit card, it is possible that we will carry out a verification process and that your package will be kept for 24 to 48 hours. An agent will contact you to validate your shipment. Please provide a valid phone number. We strive to dispatch packages on time, however when the package is in the hands of the carrier, we are not responsible for any delay or error during delivery.

We take the privacy of our customers very seriously. We send our packages in boxes or envelopes without logos or bright colors. To preserve the confidentiality of your purchases, only our address and the name NEQ1162501127 Québec Inc. will appear on the packaging.

Les achats en ligne peuvent payée par VISA, MasterCard et PayPal.

We ship internationally. Delivery costs vary from one location to another.